
Formulary & Prescription Information
The details provided for Advantage Select (HMO D-SNP), a Medicare Medi-Cal Plan, apply to the current benefit year. This overview is meant as a summary only. For a full explanation of covered services, costs, and benefits, please review your Member Handbook.
Quick Links
MedImpact Pharmacy
MedImpact is a pharmacy benefit manager who works with your health plan to get you the medication you need. MedImpact will work with your health plan and pharmacy to provide essential information about your medicine, including how to take it correctly, potential side effects, any lower-cost drug options, and more. Login or create an account to find lower cost options and manage your pharmacy benefits online or on the go by visiting https://www.medimpact.com/web/login
Part D Program
In most situations, prescriptions are covered only when filled at one of our contracted network pharmacies. These pharmacies partner with Community Advantage Plus to supply covered prescription drugs. A number of retail pharmacies in our network also allow you to pick up an extended supply of your medications. To locate a participating pharmacy, contact Member Services or consult our pharmacy directory.
Community Advantage Plus maintains agreements with more than 40 pharmacies—meeting or exceeding Medicare’s requirements for pharmacy access in the plan’s approved service area.
Filling prescriptions outside the network
Generally, prescriptions obtained outside of the network are not covered unless there is no network pharmacy available or you are experiencing an emergency. If you must use an out-of-network pharmacy, you may need to pay the full cost up front. You can then request reimbursement for your share of the cost by submitting a claim form to:
CHPIV Community Advantage Plus
Attention: Pharmacy & Formulary
P.O. Box 174, Imperial, CA 92251
Mail-Order Pharmacy Service
For maintenance medications—those taken regularly for chronic conditions—you may use Community Advantage Plus’s mail-order pharmacy. Only certain drugs are available through this service.
Mail orders must be placed for at least a 31-day supply, up to a maximum of 93 days. On average, processing and delivery take about 10 days.
Medicare’s “Extra Help” Program
Because you are eligible for Medi-Cal, you qualify for and are getting “Extra Help” from Medicare to pay for your prescription drug plan costs. You do not need to do anything to get this “Extra Help.”
Call Member Services at 1-888-484-1412 (TTY: 711). We are available 24 hours a day, 7 days a week, for any questions about this program.
Best Available Evidence
To access the CMS “Best Available Evidence Policy”, please click on the following link. You will be directed to the CMS Website.
2026 List of Covered Drugs (Formulary)
Community Advantage Plus will cover the drugs listed in our formulary as long as the drug meets the following criteria:
- It is medically necessary,
- It is filled at a network pharmacy, or
- Filled through our network mail-order-pharmacy service, and
- All the coverage rules are followed.
The list of covered drugs and/or pharmacy and provider networks may change throughout the year. We will send you a notice before we make a change that affects you.
What drugs are on the 2026 List of Covered Drugs (Formulary)?
If you need a copy of the drug formulary, or for the most recent list of changes, please contact the Member Services Department at 1-888-484-1412 (TTY: 711). Community Advantage Plus representatives are available 24 hours a day, 7 days a week, including holidays.
To find out if your drug is on the formulary, please click on the 2026 List of Covered Drugs link to view the additional information regarding Community Advantage Plus Formulary. The first part of this formulary booklet tells you how to find a drug on our most recent formulary list.
List of Covered Drugs (Formulary) (English)
List of Covered Drugs (Formulary) (Spanish)
With Advantage Plus, the costs of your Medicare Part D medicines stay low. Here is a link to our full list of medicines to meet your health care needs. Your medications will have little to no copay from you. Advantage Plus will cover the rest of the cost of your medications as long as the medicine is medically necessary and the prescription is filled at a network pharmacy. Advantage Plus offers home delivery via mail-order-pharmacy service. These are prescription drugs that you take on a regular basis for a chronic or long-term medical condition. Please note that these are the only drugs available through our mail-order service. When you order prescription drugs through Advantage Plus mail-order-pharmacy service, you must order at least a 31-day supply, and no more than a 93-day supply of the drug. Generally, it takes a mail-order pharmacy 10 days to process your order and ship it to you. Some of your medications may need to be approved before you get them. This is called prior authorization. You may also need “step therapy”, or try certain medications to treat your condition before we cover another medicine for it.
The prescription drugs included on this List of Covered Drugs are covered by Community Advantage Plus. Other drugs, such as some over-the-counter (OTC) medications and certain vitamins, may be covered by Medi-Cal Rx. Please visit the Medi-Cal Rx website (www.medi-calrx.dhcs.ca.gov) for more information. You can also call the Medi-Cal Rx Customer Service Center at 800-977-2273. Please bring your Medi-Cal Beneficiary Identification Card (BIC) when getting prescriptions through Medi-Cal Rx.
Important Message About What You Pay for Vaccines
Our plan covers most Part D vaccines at no cost to you. Call Member Services for more information.
Over-The-Counter Benefits Catalog
Community Advantage Plus members have a new OTC benefit for 2026. You will get $55 per month for qualified over the counter medications or use for fitness expenses (gym membership, etc.) Any unused amount will not carry over to the next month. Some limitations may apply. Please refer to the OTC catalog for more information or call the Member Services Department at 1-888-484-1412 (TTY: 711)
This document is coming soon.
Medicare Prescription Payment Plan (M3P)
The Medicare Prescription Payment Plan is a free and voluntary service that allows Part D enrollees to spread their out-of-pocket prescription drug costs over monthly payments throughout the year instead of paying the full amount upfront at the pharmacy.
Starting January 1, 2026, members enrolled in the program will pay $0 at the pharmacy for covered Part D drugs. They will then receive a monthly bill from Community Health Plan of Imperial Valley for any cost-sharing, which will be divided into installments over the remaining months of the year. After enrolling in the program, members will not make payments to the pharmacy, they will instead make monthly payments to Community Health Plan of Imperial Valley.
Find out more about the Medicare Prescription Payment Plan Program and whether it may help you:
Fact Sheet: What’s the Medicare Prescription Payment Plan (English PDF)
Fact Sheet: What’s the Medicare Prescription Payment Plan (Spanish PDF)
Request participation in the Medicare Prescription Payment Plan Program by filling out the online form:
Medicare Prescription Payment Plan (M3P) Request Web Form
You can also download a copy of the Medicare Prescription Payment Plan Participation Request Form (PDF).
Medicare Prescription Payment Plan (M3P) request form – English PDF
Medicare Prescription Payment Plan (M3P) request form – Spanish PDF
Complete and mail or fax to:
CHPIV Community Advantage Plus
Attention: Member Services Department
P.O. Box 174 Imperial, CA 92251FAX: 1-760-563-5187
Terms and conditions of participating in the Medicare Prescription Payment Plan Program:
This document is coming soon.
Utilization Management (UM) & Quality Assurance UM
There are certain prescription drugs that Community Advantage Plus may have additional requirements for coverage or limits. These requirements and limits ensure that Community Advantage Plus members use these drugs in the most effective way. These requirements and limits were developed for Community Advantage Plus by a team of doctors and/or pharmacists to provide quality coverage to our members.
The requirements for coverage or limits on certain drugs are listed as follows:
If a drug is not covered in the way you would like it to be covered, you can ask us to make an exception. An exception is a type of coverage decision.
For us to consider your exception request, your doctor or other prescriber will need to explain the medical reasons why you need the exception approved. Here are some examples of exceptions that you or your doctor or other prescriber can ask us to make:
- Generic Substitution: When there is a generic version of a brand-name drug available, Community Advantage Plus network pharmacies will automatically give you the generic version, unless your doctor has requested the brand name drug and we have approved this request. You also have the option to request an exception (coverage determination).
- Prior Authorization: Community Advantage Plus allows you to obtain prior authorization for certain drugs. Authorized providers will need to obtain approval from Community Advantage Plus before filling your prescription. Your prescription drug may not be covered if prior approval is not obtained from the plan.
Please click on the following link to access Community Advantage Plus Part D Prior Authorization Criteria:
Download Prior Authorization Criteria (English)
Step Therapy
In some cases, Community Advantage Plus requires you to first try one drug to treat your medical condition before we will cover another drug for that condition. For example, if Drug A and Drug B both treat your medical condition, Community Advantage Plus may require your doctor to prescribe Drug A first. If Drug A does not work for you, then we will cover Drug B.
Download Step Therapy Requirements (English)
Quantity Limits
Community Advantage Plus limits the amount of drug that is covered per prescription, or within a specific time frame. Quantity limits are noted within the formulary.
Please call Member Services if you need to find out if the drug you take is subject to these additional requirements or limits. If your drug is subject to one of these additional restrictions or limits and your physician determines that you aren’t able to meet the additional restriction or limit for medical necessity reasons, you, your physician, or other prescriber may request an exception (coverage determination). See your Member Handbook for more information about how to request an exception.
Quality Assurance
Community Advantage Plus conducts drug utilization reviews for all of our members to determine you are getting safe and appropriate care. These reviews are especially important for members who have more than one doctor who prescribes their medications. These are conducted each time you fill a prescription and on a regular basis by reviewing Community Advantage Plus. During these reviews, Community Advantage Plus looks for the following medication red flags or problems:
- Possible medication errors.
- Duplicate drugs that are unnecessary because you are taking another drug to treat the same medical condition.
- Drugs that are inappropriate because of your age or gender.
- Possible harmful interactions between drugs you are taking.
- Drug allergies.
- Drug dosage errors.
If Community Advantage Plus identifies a medication red flag or problem during our drug utilization review, we will work with your doctor, or other prescriber to correct it.
Medication Therapy Management (MTM) Program
Members with multiple chronic conditions, who take eight or more Part D drugs, and whose annual drug costs are expected to exceed $1,623, are automatically enrolled in the MTM program at no cost.
Services include:
- Comprehensive Medication Reviews (CMRs) – annual consultations with a pharmacist.
- Targeted Medication Reviews (TMRs) – quarterly reviews to monitor ongoing therapy.
These may be conducted in person or by phone.
MTM Program Eligibility
Members who have three or more of the following chronic diseases, who take at least eight (8) Part D medications, and whose total 2026 drug cost for the year is expected to exceed $1,623, will be eligible for our program.
- Alzheimer’s Disease
- Bone diseases like arthritis (including osteoporosis, osteoarthritis, and rheumatoid arthritis)
- Chronic congestive heart failure (CHF)
- Diabetes
- High cholesterol (dyslipidemia)
- Kidney failure (End-stage renal disease, ESRD)
- HIV/AIDS
- High blood pressure (Hypertension)
- Mental health conditions (like depression, schizophrenia, bipolar disorder, and other long-term mental health problems)
- Breathing problems (including asthma, COPD, and other lung diseases)
Members who are determined to be at risk under the Drug Management Program (DMP), which is related to opioid utilization, will also be eligible for the MTM Program.
MTM Program Enrollment
All eligible members will be automatically enrolled into the MTM program. Eligible members will receive a welcome letter in the mail giving them the opportunity to call and schedule a comprehensive medication review (CMR), or to contact Member Services for any additional questions about the program.
Eligible members may also be contacted by Community Advantage Plus’s contracted MTM pharmacists to schedule a CMR.
Purpose and Benefits of the MTM Program
The goal of the program is to help you:
- Get the most from your medications
- Discuss the concerns that members have about their medications
- Lower your risk for harmful drug reactions
- Find lower-cost alternatives to your medications
- Get answers to your questions about prescriptions and over-the-counter (OTC) medications
- Services offered with the MTM Program:
- Comprehensive Medication Review (CMR). This service is provided annually.
- Targeted Medication Review (TMR). This service is provided quarterly.
What is a Comprehensive Medication Review (CMR)?
A CMR is an interactive, person-to-person consultation with a pharmacist to review prescription and OTC medications. The review takes about 30 minutes to complete. After the CMR, the pharmacist will provide a written summary of the discussion which includes a personalized medication action plan and a personal medication list.
A blank copy of the Personal Medication List can be requested by calling Member Services. You can also download a blank copy by clicking on the following link: Personal Medication List
What is a Targeted Medication Review (TMR)?
A TMR is performed quarterly by pharmacists to assess medication use, to monitor whether any unresolved issues need attention, and to determine if new drug therapy problems have come up. The findings from these quarterly reviews can help determine if a follow-up intervention is necessary for the member and/or their prescriber.
Both CMRs and TMRs can be done in person or over the phone.
If you have any questions about our MTM program, please contact Member Services at 1-888-484-1412 (TTY: 711), 24 hours a day, 7 days a week, for additional information.
Drug Transition Policy
If you are a new member, you may be taking prescriptions not on the formulary or subject to new restrictions such as prior authorization or step therapy. Community Advantage Plus’s Transition Policy explains how temporary supplies and exceptions are handled.
Please review Community Advantage Plus Drug Transition Policy, by clicking on the following link:
2026 Drug Transition Policy – Community Advantage Plus
Formulary Changes
Community Advantage Plus may adjust the formulary during the year, which may impact coverage or cost. Changes can include:
- Adding or removing drugs,
- Changing prior authorization, step therapy, or quantity limits,
- Moving drugs to different cost tiers.
If changes affect your prescriptions, you will be notified.
What if your drug isn’t on the formulary?
If you cannot locate your prescription in the Community Community Advantage Plus formulary, please call Member Services to be sure it isn’t covered. Once Member Services has confirmed that your drug is not covered, you have the following options:
If your prescription is not listed:
- Ask your doctor to prescribe a drug that is covered.
- Request that Community Advantage Plus make an exception.
- Pay out-of-pocket and request reimbursement (approval is not guaranteed).
Drug Coverage Determination
You, your representative acting on your behalf, your prescribing physician, or other prescriber can request a standard or fast organization/coverage determination. A written request may be made by printing one of the forms below:
- CMS Part D Coverage Determination Request Form
- CMS Part D Coverage Redetermination Request Form (English)
- MedImpact Part D Coverage Determination Form
The completed form should be faxed, mailed, or delivered in person to:
CHPIV Community Advantage Plus
Attention: Pharmacy & Formulary
P.O. Box 174, Imperial, CA 92251
For an urgent or ‘fast’ decision, call our Member Services Department at 1-888-484-1412 (TTY: 711). Community Community Advantage Plus representatives are available 24 hours a day, 7 days a week, including holidays.
Community Community Advantage Plus will make timely decisions when you ask us to cover a Medicare Part D prescription drug. A decision about whether Community Community Advantage Plus will cover a Part D prescription drug can be:
- A “standard decision” that is made with the standard time frame (typically within 72 hours)
- An urgent or ‘fast’ decision, is made more quickly (typically within 24 hours)
You can ask for a fast decision only if you, your doctor, or other prescriber believe that waiting for a standard decision could harm your health or your ability to function.
Fast decisions apply only to requests for Part D drugs that you have not received yet. You cannot get a fast decision if you are requesting payment for a Part D drug that you have already received.
If we tell you about Community Advantage Plus’s decision not to provide a “fast” review by phone, you can request an expedited grievance at that time if you disagree.
Community Advantage Plus will send you a letter explaining our decision within three calendar days after we call you. The letter will also tell you how to file a “grievance” if you disagree with Community Advantage Plus decision to deny your request for a “fast” review, and will explain that Community Advantage Plus will automatically give you a fast decision if you get a doctor’s, or other prescriber’s explanation.
Please refer to the Member Handbook for more details about this process.
Appeals and Grievances
Community Advantage Plus provides an appeals and grievance process for our members to ensure you get answers to any concerns or problems you may encounter. You may also reference the “Complaints and Appeals” Section of the Member Handbook for additional detail regarding Grievances and Appeals.
Appeals
If Community Advantage Plus denies coverage, payment, or approval, you may file an appeal within 60 days. Appeals must be submitted in writing to:
CHPIV Community Advantage Plus
Attention: Appeals Supervisor
P.O. Box 174, Imperial, CA 92251
Community Advantage Plus will review your appeal and respond to you in writing advising you of our decision within 30 days of receiving your appeal request for a Part D drug or within seven (7) days for a standard Part B drug. If you think your health could be seriously harmed by waiting for a decision about the drug, you, your prescribing physician or other prescriber can request a faster decision which is issued within 72 hours of receiving your appeal.
In both cases, you will receive a written notice of the outcome of your appeal, which will include any additional appeal rights which include an independent review entity; hearings before an Administrative Law Judge, review by the Medicare Appeals Council, and Judicial Review.
Grievances
A grievance is a type of complaint you make if you are dissatisfied with Community Advantage Plus or our contracted providers for reasons other than a coverage decision. Grievances do not involve problems related to approving or paying for Part D drugs. You or your appointed representative may file a grievance about a Part D drug at any time from the event or incident. You may file a grievance by contacting the Community Advantage Plus Member Services Department toll free at 1-888-484-1412 (TTY: 711). Community Advantage Plus representatives are available 24 hours a day, 7 days a week, including holidays. You may opt to submit your Grievance in a letter and send it directly to Community Advantage Plus at the following address:
CHPIV Community Advantage Plus
Attention: Grievance and Appeals Supervisor
P.O. Box 174, Imperial, CA 92251
You will receive a written letter telling you that Community Advantage Plus received your grievance, and the estimated time for a written response. A written resolution letter will be mailed to you within thirty (30) days of Community Advantage Plus receiving your grievance, or within 24 hours for expedited grievances.
For questions about the status of your grievance, call the Member Services Department at 1-888-484-1412 (TTY: 711). Community Advantage Plus representatives are available 24 hours a day, 7 days a week, including holidays.
For additional information regarding the Community Advantage Plus grievance process, please see the Member Handbook.
There are two kinds of grievances that you can request:
Expedited (Fast) Grievance (24 hour): You, any doctor, or your appointed representative can ask for a fast grievance if you disagree with Community Advantage Plus decision not to give you a fast decision on a medical care issue, or if you disagree with our decision to take a time extension on an initial decision or appeal. Community Advantage Plus will respond to this type of grievance by telephone, within 24 hours from the time that we received your complaint and within three calendar days, you will receive a written letter.
Standard Grievance (30 days) is any other type of complaint. Community Advantage Plus must respond to you promptly as your medical condition requires, but no later than 30 calendar days after receiving your complaint.
A grievance is any complaint unrelated to coverage or payment. Grievances may be submitted at any time by phone, mail, or fax.
- Standard grievances: Written resolution within 30 days.
- Expedited grievances: Response by phone within 24 hours, followed by a written notice within 3 days.
Grievances may also be filed with the Beneficiary and Family Centered Care (BFCC) Quality Improvement Organization, Livanta.
Appointment of Representative
You have the option to appoint a representative to act on your behalf and request a coverage determination, formulary exception, grievance and/or an appeal.
You can name a relative, friend, advocate, doctor, or someone else to act for you. You have the option to appoint a representative to act on your behalf and request a coverage determination, formulary exception, grievance and or an appeal. When completed, this form allows this person legal permission to act as your authorized representative. Please click on the following link to access CMS’ Appointment of Representative Form (Form CMS -1696):
APPOINTMENT REPRESENTATION FORM ENGLISH
APPOINTMENT REPRESENTATION FORM SPANISH
The completed form should be faxed, mailed, or delivered in person to:
CHPIV Community Advantage Plus
Attention: Pharmacy & Formulary
P.O. Box 174, Imperial, CA 92251
To download a blank copy of the Electronic Complaint Form, click https://www.medicare.gov/MedicareComplaintForm/home.aspx
You may also access additional information on Medicare’s website at https://www.medicare.gov/
Disclaimers
Community Advantage Plus (HMO D-SNP) is an HMO D-SNP health plan with a Medicare contract and a contract with the Medi-Cal program. Enrollment in Community Advantage Plus depends on contract renewal.
ATTENTION: If you speak another language, language assistance services, free of charge, are available to you. Call 1-888-484-1412 (TTY: 711), 24 hours a day, 7 days a week. The call is free.
ATENCIÓN: Si habla español, hay servicios de asistencia de idiomas disponibles sin cargo. Llame al 1-888-484-1412 (TTY: 711). Las llamadas a estos números son gratuitas.