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Community Health Plan of Imperial Valley Advantage Plus
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Call

Provider Services Line:
1-888-671-6419

Email

Provider Services E-mail:
chpivprov@chgsd.com

Log In

Access Provider Portal:
chpivproviderportal.org

How to file a Provider Grievance
Detailed instructions on filing a provider grievance: Provider Grievances Process

Download – Provider Dispute Resolution (PDR) Request
Download – Waiver of Liability Statement

Note: Provider grievances may be submitted orally or in writing
within 180 days of the date of occurrence.

    Claims

    Submit a Claim

    Provider claims for Community Health Plan of Imperial Valley should be submitted to:

    CHPIV Advantage Plus
    ATTN: Claims Department


    P.O. Box 174 
    Imperial, CA 92251

    1-833-236-4141

    Sender IDClearing House NameLine Of BusinessPayment TypePayer IDClaim TypeERA
    133052274Emdeon/OptumAllSame for both66170Professional and InstitutionalYes
    263923727Gateway/TrizettoAllSame for both95376Professional and InstitutionalYes
    263923727Gateway/TrizettoAllSame for bothU5376InstitutionalYes
    581651222Optum (Formerly Change Health, Relay Health)AllSame for both7110ProfessionalYes
    581651222Optum (Formerly Change Health, Relay Health)AllSame for both7668InstitutionalYes
    611358935Zirmed/WaystarAllSame for bothZ1700Professional and InstitutionalYes
    330897513Office AllyAllCapitated66171ProfessionalYes
    330897513Office AllyAllFee For Service66170Professional and InstitutionalYes
    300001057Cortex EDIMedi-CalSame for bothCX057Professional and InstitutionalYes
    300001057Cortex EDIMedicareSame for bothCX058Professional and InstitutionalYes
    432018849Med Assets EDI Service/FinThriveAllSame for both95376Professional and InstitutionalYes
    800238572Turbo TarAllSame for both953766170Professional and InstitutionalYes
    ZOTECZOTECAllSame for both953766170ProfessionalYes

    Resources

    Provider Services line: 1-888-671-6419
    Provider Services e-mail: chpiv.prov@chgsd.com

    To access your provider portal, please login at chpivproviderportal.org.

    Download the Provider Manual

    Download the Referral and Service Request Form

    Download the NEMT – Physician Certification Statement Form

    Download the CHPIV Authorization No Authorization List

    Formularies

    Download the List of Covered Drugs (Formulary) (English)

    Download the List of Covered Drugs (Formulary) (Spanish)

    Provider Directory

    Printed Provider Directory

    Click here to search our provider directory.

    DOWNLOAD a copy of our directory You will need Adobe Reader to view the content.

    Download the Provider Directory Zipped JSON

    Download the CHPIV D-SNP Provider Directory (English)

    Download the CHPIV D-SNP Provider Directory (Spanish)

    LAST UPDATED: 10/15/2025
    MATERIAL ID: H1671_website_English_2025_Ver1_D-SNP

    We are committed to providing quality service to our members. Click here to submit a GRIEVANCE FORM.

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    Community Health Plan of
    Imperial Valley

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